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I wish to express my gratitude to Kim (Vale Hearing) for her expert assistance with my hearing aids. I had NHS aids fitted after audiograms. They were partly effective, but the follow up appointments were not booked and involved long waits. They were too brief to solve problems.
So I sought the aid of other audiologists, three in fact. The most knowledgeable and helpful was Kim who understood my problems and has taken endless care to fit the ideal aids for me. She offers follow up
(locally) (at home) at various times to suit the patient. She solves complex technicalities to make it easy for the patient.
I recommend Vale Hearing unreservedly.
Dr M L James.
Kim helped straight away when my elderly grandmother suffered temporary hearing loss. She was very professional and this was all done in the comfort of my grandmothers own home, which was amazing especially as she is blind and has limited mobility. Highly recommend, especially as she has all the most up to date equipment and knowledge to sort all hearing issues out