Dear patients,
I wanted to write to you to reassure you about using my services during the COVID-19 crisis.
I have taken every action possible to ensure that my own health and that of my patients are protected.
I originally chose the career in audiology and hearing care because I wanted to help people to hear better and live better lives. This passion and drive to help others still continues every single day of my life and my patient care is second to none.
As a patient of Vale Hearing Healthcare I wanted to reassure you that my business is now stronger, cleaner and safer than ever.
I want to dedicate myself to making sure that your hearing stays in top condition during the virus outbreak. Our hearing is part of our way of communicating with each other so I want to make sure that you remain attached to your social circles and the rest of the world.
I’m following all guidelines from Public Health Wales and the World Health Organisation.
Due to increased demand for my services, I will now only be operating from clinic rooms at St Athan Pharmacy/Vale Laser Clinic
( The Square, St Athan, Vale of Glamorgan, CF62 4PF)
I use Antibacterial & Antiviral wipes and 70% (or above) alcohol hand gel .
I will wear Personal Protective Equipment throughout the appointment adhering to guidelines issued by Audiological Governing Bodies.
An electronic consent form will be sent to patients prior to the appointment if the client has the technology to receive this.
Patients will also be asked to wear a face mask (which I can provide) during any face to face appointment .
All PPE (apron, gloves & face masks ) will be removed at the end of every appointment and placed into a clinical waste bag to be safely disposed of .
If you have any queries at all about the cleanliness of my service, the action I have taken to combat the virus or anything related to your hearing please do not hesitate to get in touch with me using the details shown below. I look forward to a happy, healthy hearing future with you as one of my patients.
Contact me to arrange a clean, clinical, safe appointment.
Call/Text /WhatsAPP : 07783776806
Email: info@valehearing.co.uk
